The start date was kept to and coincided with when we were away. Regular contact was kept throughout the job, and although it ran over by a week, this was due to delays with building control rather than slow work. There was a small addition to the quote as when the old kitchen was removed we discovered a hole in a wall which needed filling, but otherwise the initial quote was accurate. In terms of payment, Peter asked for an initial deposit and then staged payments as the work progressed, with the final payment only being made when the work was fully completed.
The quality of the work was excellent and we have had no problems since then. The plasterer and electrician used were both excellent. Peter has done one or two small plumbing jobs for us since and his work has always been fairly priced and to a good standard.